What should I do about a charge I don't recognize?

Created by RCK Techiees, Modified on Mon, 19 Oct at 5:00 AM by RCK Techiees

If you see a LuckyOne charge you didn't authorize, let us know right away and we'll investigate immediately.


It helps to have ready:


The transaction date and amount.


The first six and last four digits of the card charged. (Please don't share the full card number, the CVV, or your password - those first six and last four digits are all we need.)


We'll look into it as soon as you reach out.

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