The sign-up verification code is sent by SMS to the phone number on your account - it isn't sent by email. If it isn't arriving, the number on your account may have a typo. Double-check the number you entered, wait a couple of minutes, and tap "Resend." If it still doesn't arrive, ask to speak to a human - we'll confirm a few account details, then check and correct the number on file if needed. Once it's corrected, you'll tap "Resend" yourself to get a new code.
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