How do I permanently close my account?

Created by RCK Techiees, Modified on Mon, 19 Oct at 7:01 AM by RCK Techiees

To permanently close your LuckyOne account:

  1. Let us know you'd like to permanently close your account

  2. We'll confirm your identity and process it

Before you close - important:

  • Permanent closure is irreversible

  • Redeem any eligible Sweep Coins first - unredeemed Sweep Coins are forfeited when the account closes

If you'd rather step away than leave for good, a temporary break might be a better fit.

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